Managed KYC · KYC remediation services

1,000 KYC files. 10 days.

Every gap found, every file remediated to current AML standards.

15-minute scoping call · Fixed quote within one business day of scoping · No customer documents needed to start

Prefer email? Send the case count and deadline to enquiries@agentkyz.com

Singapore skyline and Marina Bay at dusk

Results from recent engagements

Firms we've worked with

  • Federated
  • Principal Asset Management
  • Oriental Patron
  • Oak Tree Solutions
  • Curia Regis
  • Cohesion GRC
  • Stepping Stone
  • Pureheart Capital
  • Lendela
  • First Degree Global Asset Management
  • SOLAS

KYC outsourcing

Which backlog needs clearing?

Service 01

KYC remediation projects

Resolve ownership gaps, stale screening and inconsistent risk ratings under your AML policy. Every file is completed, logged as open or escalated.

AML remediation guide 

Service 02

Source of wealth remediation

Rebuild the wealth narrative from existing evidence. Corroborate material sources and request only what is missing.

Source of wealth guide 

Service 03

Overdue periodic reviews

Refresh documents, screening, ownership and risk ratings, highest risk first. Continue with scheduled and trigger-event reviews once the backlog clears.

KYC backlog guide 

Also available: customer and investor onboarding, and Shadow KYC for administrator-held files. Assessing risk first? Read the overdue KYC reviews guide.

Source of wealth remediation

Use the evidence you have. Ask only for the gaps.

We reuse adequate evidence and record why it still holds. Your relationship manager gets one consolidated request for missing items.

MAS and HKMA guidance supports proportionate corroboration, rather than blanket requests for decades-old records.

Sources: MAS Circular AMLD 05/2026 · HKMA private banking Smart Tips

Four outcomes. No hidden gaps.

  1. 01Evidence adequateReuse it. Record the reason.
  2. 02Update neededRequest the specific item.
  3. 03Unsupported claimInvestigate the evidence gap.
  4. 04Possible historical breachEscalate for separate assessment.

What you receive

A file your approver can act on.

Evidence, reasoning and open items together. Nothing marked complete while a gap remains.

Remediation file · PB-0417Reviewed · 1 open item

Halden Family Holdings Ltd

Outcome
Current update needed
Wealth narrative
3 sources, dated 1998 to 2024
Evidence index
14 items linked to claims
Open gaps
1 · RM request drafted
Proposed risk
High · EDD applied
Next review
12 months, per your policy

First pass by AgentKYZ agents · Checked by a compliance reviewer · Decision by your approver

Illustrative file. Names and figures are fictional.

  • Wealth narrative and evidence index
  • Sanctions, PEP and adverse-media rationale
  • Risk assessment and reviewer notes
  • Open gaps, next actions and review dates

Scope and pricing

A fixed price per case.
A delivery date in writing.

  1. 01Scope the book. Case count, jurisdictions and deadline.
  2. 02Agree the quote. Per-case price and written delivery schedule.
  3. 03Track every file. Completed, awaiting information or escalated.

Your quote states

  • Included work, complexity tiers and minimum volume
  • How unresolved cases are handled and billed
Get a per-case quote

The handover date covers our file work. Client responses and your approvals are tracked separately; source of wealth outreach can take longer.

Have your own reviewers? Explore KYC software · Compare delivery models · Vendor due diligence checklist

Jordan Chung’s experience includes KYC remediation at JP Morgan Asset Management with KPMG Forensic. Meet the team.

KYC remediation · FAQ

KYC remediation FAQs.

Scope, timing, pricing and the decisions your team keeps.

Get a per-case quote
What is KYC remediation?

KYC remediation updates existing customer files to meet current AML policy and regulatory requirements. It fills evidence gaps, refreshes screening, traces ownership and reassesses risk, often after an audit finding, acquisition or policy change.

What is source of wealth remediation?

It documents how a client or beneficial owner built their wealth. We build a dated narrative, corroborate material sources and flag missing evidence. Possible historical breaches go to your compliance team for separate assessment.

How are overdue reviews prioritised?

High-risk, PEP, changed-ownership and adverse-media cases go first, alongside supervisory deadlines. Urgent sanctions or suspicion concerns escalate immediately. After clearance, we can run recurring reviews to your policy’s schedule.

What does it cost, and how long does it take?

We quote a fixed price per case within one business day of scoping. Timing depends on case count, ownership complexity and client responses. The engagement letter sets the handover date, included work, complexity tiers, minimum volume and treatment of unresolved cases.

Can a bank or broker outsource KYC remediation?

Yes, subject to your outsourcing and data-protection assessment. Your firm remains responsible for compliance, customer acceptance, high-risk approvals and suspicious activity reporting. This service neither appoints us as your MLRO nor creates statutory reliance.

What if a file needs more client information?

We draft one request for your relationship manager to send, subject to compliance’s tipping-off checks. The file stays open with its reason, next action and request history. It does not close just because our engagement ends.

Is managed KYC the same as KYC software?

Managed KYC includes our specialists’ file work and review. With KYC software, your team reviews the agents’ drafts. You can combine both, keeping routine reviews in-house and sending us overflow or escalations.

How are client documents handled?

Documents are encrypted, access-controlled and never used to train models. AgentKYZ is SOC 2 Type II. Hosting region, access, retention and transfer terms are agreed before files move.

Get a per-case quote

Start with the scope

Put a date on your remediation backlog.

Bring your case count, review type, jurisdictions and deadline. Get a per-case quote within one business day.

Get a per-case quote

Prefer email? Send your scope to enquiries@agentkyz.com

KYC remediation servicesFixed per-case quote in one day
Get a quote